We work with third-party suppliers to fulfill your orders, and shipping times may vary based on location and product availability.
Please allow 2-5 business days for order processing and an additional 10-30 business days for delivery, depending on your region.
2. Shipping Delays:
While we strive for timely deliveries, we are not responsible for delays caused by customs, holidays, or shipping carrier issues.
In case of significant delays, we will keep you updated via email.
3. Product Availability:
Our products are sourced from multiple suppliers, and stock availability can change frequently. If an item is out of stock after you place an order, we will notify you and provide the option to wait, choose an alternative, or receive a refund.
4. Returns and Refunds:
Returns are accepted within 30 days of delivery. Products must be unused and in original packaging. Shipping costs for returns may apply.
Refunds will be issued after the return is processed. Refunds can take up to 14 days to appear in your account.
5. Import Duties and Taxes:
Depending on your country, import duties or taxes may be charged. The customer is responsible for these additional fees.
6. Order Cancellations:
Orders can be canceled within 24 hours of placement. After this period, cancellations may not be possible if the order has already been processed by the supplier.
7. Customer Service:
For any concerns, inquiries, or issues with your order, please contact our customer service team at [your contact info].
