Terms and Conditions of Sale
Welcome to Ecomexus.shop, a platform connecting independent sellers and buyers worldwide. These Terms and Conditions of Sale (T&Cs) apply to all use of the site and any transactions made through the platform.
1. Nature of the service
Ecomexus operates as a marketplace. We enable third-party sellers to offer and sell their physical or digital products to users.
2. Official merchants
All sellers registered on Ecomexus are considered official merchants, responsible for their products, logistics, quality, customer service, and return policies.
3. Intermediary role
Ecomexus only acts as a technical and commercial intermediary between buyers and sellers. The platform does not directly participate in the sale or delivery of products.
4. Acceptable Use Policy (AUP)
All Ecomexus users agree to:
- Not offer illegal, counterfeit, or prohibited products
- Not use the platform for fraudulent purposes
- Not impersonate a third party
- Comply with the laws in their country of sale or purchase
Any non-compliant behavior may result in the suspension or deletion of the relevant user or seller account.
5. Seller obligations
Sellers must provide clear information about their products, delivery times, and return policies. They are also responsible for handling customer complaints.
6. Orders and payments
Payments are processed through third-party providers ( PayPal,stripe etc.). The availability of certain payment methods may vary by region.
7. Liability
Ecomexus cannot be held responsible for indirect damages or losses related to transactions between buyers and sellers.
8. Modifications
We reserve the right to modify these T&Cs at any time. The most recent version is available at the following address:https://ecomexus.shop/privacy-policy/
9. Contact
For any questions regarding these T&Cs, you can contact us at: contact@ecomexus.shop
