Ecomexus Sales Policy

Last update: 24/09/2024

Welcome to Ecomexus. This sales policy governs the terms and conditions applicable to all purchases made on our marketplace. By purchasing from our site, you agree to the following terms and conditions.

1. Acceptance of terms and conditions

By placing an order with Ecomexus, you acknowledge that you have read, understood and accepted these terms and conditions of sale. These conditions may be updated without notice; the most recent version will be available on our website.

2. Products and availability

The products offered on Ecomexus are described as accurately as possible. However, minor differences may appear, particularly in descriptions, photos or colors due to display configurations.

We make every effort to maintain product availability in line with the description displayed. However, if a product is out of stock after you have placed your order, we will inform you as soon as possible and, depending on your preference, offer a refund or replacement if possible.

3. Prices and payment

• Prices: The prices displayed on our site are in USD and include all applicable taxes. We reserve the right to change prices at any time, but the prices applied will be those in effect at the time of the order.
• Payment methods: We accept payment by credit card, debit card, and other means specified on the site.
• Payment security: We use secure payment solutions. Ecomexus does not store any credit card information on its servers.

Order process

1. Selection: Add the desired products to your basket and check the order details before confirming.
2. Confirmation: After placing your order, you will receive an e-mail confirmation with the order details.
3. Shipping and delivery: Once your order has been processed and shipped, you will receive a tracking number.

We reserve the right to refuse any order in the event of fraud or suspicion of fraud, or if we are unable to dispatch the products under the conditions stipulated.

Delivery

Delivery times are indicated on our website for information only. They may vary depending on the destination and any delays caused by carriers. Delivery costs are specified when you confirm your order.

In the event of unusual delays or delivery problems, we will keep you informed by e-mail.

6. Returns, exchanges and refunds

Please refer to our Refund Policy for return, exchange and refund conditions applicable to your Ecomexus purchases.

Warranty

Products sold on Ecomexus may benefit from manufacturer warranties, where applicable. Warranty conditions specific to each product are indicated in the product description. If you wish to make use of the warranty, please contact us for further information on the process.

8. Liability

Ecomexus cannot be held responsible for any indirect damage resulting from the purchase of products on our site. Our liability is limited to the amount of the purchase, except in cases of gross negligence.

9. Applicable law

This sales policy is governed by the laws of the United States. In the event of a dispute, and if an amicable solution is not found, the competent courts of the United States shall have sole jurisdiction.

Contact us

If you have any questions or require assistance regarding our sales policy, please contact us :

• Email: info@ecomexus.com
• Phone:12513160205