Ecomexus Privacy Policy

Last update :24/09/2024

At Ecomexus, we are committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, disclose and protect the information we collect on our website and in connection with our services.

1. Information we collect

We may collect and process the following information:

Personal information: such as name, e-mail address, telephone number, payment information and delivery addresses.
Account information: account ID, order history, preferences, etc.
Usage information: connection data, IP address, browser type, navigation information, display preferences.
Cookies and similar technologies: to optimize your experience on our site and analyze usage data.

2. Use of information

The information collected may be used for the following purposes:

Provide our services: order processing, account management, shipping and support.
Improving our services: personalizing your experience, optimizing the site, developing new features.
Marketing and communications: to inform you of promotions, updates, or to send you offers tailored to your interests.
Legal compliance and regulatory obligations: to comply with our legal obligations and protect our rights.

We may share your information with :

Third-party service providers: for payment processing, delivery, hosting our website, etc.
Business partners: as part of joint promotions or commercial partnerships.
Legal authorities: if required by law, to comply with legal obligations or to protect our rights and those of our users.

4. Security of your information

We implement technical and organizational security measures to protect your personal information from unauthorized access, loss, alteration or disclosure. However, no security system is infallible; in the event of a data breach, we will inform you as soon as possible.

5. Data retention

We keep your personal information only as long as is necessary for the purposes for which it was collected, or to comply with our legal obligations.

6. Your rights

In accordance with applicable law, you have the following rights:

Access and rectification: to consult and correct your personal information.
Deletion: to request the deletion of your information in certain circumstances.
Opposition: to object to certain processing of your personal data.
Portability: to obtain your data in a structured, commonly used and machine-readable format.

To exercise these rights, please contact us at the address below.

7. Changes to this policy

We reserve the right to update this privacy policy. Any changes will be posted on this page and will take effect immediately. We encourage you to review this page regularly.

8. How to contact us

If you have any questions, concerns or requests regarding our Privacy Policy, you may contact us at :

Email: info@ecomexus.com